Good2Learn Privacy Policy

Good2Learn respects the privacy of its users and is committed to protecting your personal data. Our privacy policy will explain how we do this and how it will apply to your use of the Good2Learn website and our services. Good2Learn is fully compliant with GDPR (General Data Protection Regulation) and also with the UK’s Data Protection Act 2018.

  • Good2Learn Ltd is a registered company, No. 09907190, with registered address C4di, 31-38 Queen St, Hull HU1 1UU
  • Good2Learn is registered with the ICO (Information Commissioner’s Office) Ref: ZB415754
  • All data is held in the UK
  • All data is transmitted using SSL/TLS encryption
  • All data is processed for the purpose of running the Good2Learn platform and will not be shared with any third party

Data held by Good2Learn

You may request a copy of any of the data we hold about you at any time by emailing us at hello@good2learn.com. We will respond within 28 days.
You may also request that we delete any data we hold on you. This will take place within 28 days of the request and will result in the closure of your account, as the data we hold is necessary to maintain your account. No refunds for subscriptions closed in this manner will be given. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Permission for data storage and contact

By signing up with Good2Learn whether a paid subscription or free subscription with limited functionality, you give us permission to store the data required to maintain your account and your learner’s data including their progress and achievements on the site. You also give us permission to contact you via the email address you provide us with regarding your account. We would also like to occasionally contact you with information about your learner’s progress, Good2Learn news and information. You can opt into receiving news and information emails by subscribing on your control panel email page.

Where and how is your data stored?

The data is stored at data centres in London, England, provided by Amazon Web Services (AWS). AWS data centres are compliant with the international information security standard, ISO 27001. AWS are trusted with the most sensitive of information by educational institutions, governmental agencies, healthcare agencies and corporate enterprises in over 190 countries with millions of active customers. 

For more information about AWS’s ISO 27001 certification, please visit this webpage.

For more information about AWS security, please visit this webpage.

Keeping minors safe

It is intended that a Good2Learn account is created and operated by an adult with parental responsibility for any learners they add. Subscribing to Good2Learn normally requires a credit card to ensure that the subscriber is 18 or over.

Good2Learn does not ask minors for personal information. Data related to minors is provided only by the account owner, for the purposes of personalising the site experience for the learner. The data for minors required is limited to name, date of birth and gender. No personal data relating to any learner or account owner will be provided to third parties. No data regarding an individual’s progress will be provided to a third party in a format that links that data with any specific individual.

Other data not stored by Good2Learn

Financial data is not required or stored by Good2Learn. All financial data is stored in the Stripe platform and will not be given to third parties by Good2Learn in any personally identifiable format. Good2Learn makes use of Google Analytics to understand visitors’ and subscribers’ use of the site. How Google uses data when you use our partners’ sites or apps. Users who don’t want their data collected by Google Analytics can install the Google Analytics opt-out browser add-on